SHIPPING POLICY

 

At Ice Bath Megastore we offer our customers a range of shipping options at checkout. Delivery times for each option are clearly displayed, allowing you to make an informed decision at checkout.

Shipping times are estimated and provided by our shipping providers. Once an order leaves our warehouse, it is the responsibility of the delivery provider to ensure timely delivery. If you experience any delays, please contact us via our contact us page, and we will work with the shipping provider to resolve the issue as soon as possible.

 

FREE SHIPPING

We offer free shipping on all orders, subject to status, where advertised. This shipping option will be a kerbside delivery

 

GARDEN SET UP DELIVERY

This option can be selected at checkout and is an added extra charge should you wish the product to be fully positioned in your garden and set up for you

 

PRE-ORDERS

Delivery windows for pre-order items are approximate and rely on the prompt receipt of stock from our suppliers. In rare cases, suppliers may experience delays beyond their control, resulting in late or partial stock deliveries. If this occurs, orders may leave our warehouse later than expected. If you encounter any delays, please contact us via our contact us page, and we will work to resolve the issue promptly.

 

PRE-ORDER SHIPPING TIMES

Please note that the shipping times for pre-orders may vary and are subject to change. 

 

 

RETURN SHIPPING COSTS

For returns within the initial 30-day period, we will cover the cost of return shipping for faulty goods within the UK. However, if you choose to return an unused product due to a change of mind, you will be responsible for the return shipping costs.